Shipping policy

IMPORTANT NOTICE

Customers are responsible for all shipping fees and any applicable taxes when returning items. ETS is not liable for any loss, theft, or damage that may occur during the return shipping process. We strongly recommend using a trackable shipping method and sharing the tracking number with us for reference.
Returns that do not comply with our policy will not be accepted. Items sent back without prior notice or that do not meet exchange eligibility will not be processed for exchange or replacement.
For further assistance, please contact us at empire@etsofficial.com